Services
Voice Support
Our Voice Support Executives are young, dynamic & highly trained professionals with excellent communication skills who offer Customer Support 24/7 & 365 days.
Voice Support is a specialized service & executives are highly trained in Identifying customer & perform KYC verification before highly sensitive customer Information is shared & provide appropriate & quick turnaround on issue resolution over Call.
Executives are trained thoroughly by our in-house training team on business skills like Process, Technology & Statutory requirements & Soft Skills including Empathy & Trust leading to Customer DELIGHT & Loyalty in the geographies we operate.
Talk Global Voice Support executives go through a Call Quality Certification program before they have access to Customer Data & are able to provide tailored resolution to our clientele. Our voice interactions with our customers are recorded. Our Robust, Experienced & Committed Call Quality team monitors the interactions & executives are given timely & appropriate feedback.
We provide quick resolution to our customer issues providing Global Reach, bridging Language & Geographical barriers to deliver impeccable Customer Support 24/7
Chat Support
Our Chat Support Executives are young, dynamic & highly trained professionals with excellent communication skills over Chat & offer Chat Support 24/7 & 365 days.
Chat Support is a specialized service & our teams are highly sensitized & operate professionally on understanding customer Issues, providing appropriate & quick turnaround time on issue resolution over Chat.
Executives are trained by our in-house training team on business skills like Process, Technology & Statutory requirements & Soft Skills including Empathy & Trust leading to Customer DELIGHT & Loyalty in the geographies we operate.
Talk Global Chat Support executives go through a Chat Certification program before they have access to Customer Data & are able to provide tailored resolution to our clientele. Our Chat interactions with our customers are recorded. Our Robust, Experienced & Committed Quality team monitors Chat Interactions & executives are given timely & appropriate feedback.
We provide quick resolution to our customers delivering Global Reach, bridging Language & Geographical barriers for impeccable Customer Support 24/7
Email Support
Our Email Support Executives are young, dynamic & highly trained professionals with excellent communication skills over email & offer Email Support 24/7 & 365 days.
Email Support is a specialized service & our teams are highly trained on email writing skills & provide as much detail on issue resolution in the email to avoid multiple emails back & forth with our customers, whilst delivering resolution on customer queries.
Executives are trained by our in-house training team on business skills like Process, Technology & Statutory requirements & Soft Skills including Empathy & Trust leading to Customer DELIGHT & Loyalty in the geographies we operate.
Talk Global Email Support executives go through a Email Writing Certification program before they have access to Customer Data & are able to provide tailored resolutions to our clientele. Our Email interactions with our customers are recorded. Our Robust, Experienced & Committed Quality team monitors Email Interactions & executives are given timely & appropriate feedback.
We provide quick resolution to our customers delivering Global Reach, bridging Language & Geographical barriers for impeccable Customer Support 24/7
Contact Us
Ready to take your customer support to the next level? Contact us today to learn more about our services and how we can help your business thrive.
Email Us
info@tawkglobal.com
Call Us
+91 98855 77770
Address
Hyderabad, India